Return Policy
Return Policy – CNS Curative Technologies
We want you to be happy with what you ordered from us. If something isn’t quite right, we’ll do what we can to fix it.
How long do I have?
You’ve got 30 days from the day your order arrives to let us know you’d like to return it.
What can be returned?
We can take back items that:
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Haven’t been opened or used.
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Are still in their original packaging.
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Come with your order details so we can find your purchase.
How do I start a return?
Just send us an email at contact@cnscurative.com with your order number and a quick note about what’s going on. We’ll reply with the steps to send it back.
Refunds and exchanges
Once we get your item and check it over, we’ll process your refund right away (minus any shipping fees). If you’d rather swap it for something else, we can arrange that too.
Damaged or wrong items
If your order shows up damaged, defective, or not what you ordered, email us within 7 days of receiving it preferably with a photo so we can sort it out fast.
A few things we can’t take back
For health and safety reasons, we can’t accept returns on opened or used products unless there’s a problem with them.
Return shipping costs
If the return is because of our mistake, we’ll cover the shipping. Otherwise, you’ll need to send it back using a trackable method.